Privacy Policy
Last updated: March 10, 2026
We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights. The short version: your data is yours — we never sell it.
1. Introduction
InsideDB ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform.
2. Information We Collect
Account Information
- Full name, email address, and password (hashed)
- OAuth profile data via Google or GitHub
Usage Data
- Pages visited, features used, actions taken
- Workspace and pipeline configurations
- Timestamps and request counts for billing
Data You Process
- Files you upload (CSV, Excel, JSON, PDF, ODT)
- Web scraping and search results
- AI processing inputs and outputs
- Exported datasets and results
Technical Data
- IP address, browser type, operating system
- Cookies and session tokens for auth
3. How We Use Your Information
- To provide and operate the Service.
- To authenticate your identity and manage your account.
- To process billing and enforce usage limits.
- To send transactional emails (account verification, password resets).
- To improve the Service based on aggregated, anonymized usage patterns.
- To respond to support requests.
4. Data Storage & Security
- Encryption: Data is encrypted at rest and in transit (TLS).
- Passwords: Hashed using industry-standard algorithms (bcrypt).
- Access control: Production access restricted to authorized personnel.
- Backups: Regular backups and disaster recovery procedures.
5. Data You Process Through the Service
The data you upload, scrape, or generate using InsideDB is your data. We do not sell, share, or use your processed data for any purpose other than providing the Service to you. We may access your data only when necessary for technical support with your explicit consent.
6. Third-Party Services
We use the following third-party services:
Each third-party service has its own privacy policy. We recommend reviewing them.
7. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
8. Data Retention
- Active accounts: Data retained as long as your account is active.
- Deleted accounts: Data permanently removed within 30 days.
- Analytics: Aggregated, anonymized data may be retained indefinitely.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Export your data in a portable format.
- Object to or restrict certain processing of your data.
To exercise any of these rights, contact us at support@insidedb.ai.
10. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last updated" date at the top of this page reflects the most recent revision.
12. Contact
For questions or concerns about this Privacy Policy, contact us at support@insidedb.ai.